 At
last! An educational publication on human resources and employee
development skills for healthcare staff... important training that
was missing from your medical education!
Ideal for those hospitals, physician
offices, nursing homes and other healthcare agencies where staff
development and improved patient relations is a priority!
|
The CMS lists "reducing
staff turnover" as a major goal in its Quality Improvement Campaigns.
And employee
education in human relations education is research-proven proven to
significantly reduce healthcare staff turnover!
"Communication and
interpersonal skills" is required knowledge for CNAs.
Yet, it’s
well-known that courses on interpersonal skills are missing from most
educational programs... but badly needed in the real world!
Decreased lawsuits
with HR training?
Many patients report
that they would not have filed lawsuits or complaints, if they were
just "treated a little better" by staff. HR training in human
relations can help!
- Better
communications skills among staff...
including nurses, physicians, pharamcists, therapists is shown to
significantly improve patient outcomes!
|
Only $84/year, including
Internet education site!